Revive Dance Competition’s Biggest Season Yet Kicks Off November 5
The customer-experience journey—that is, each touchpoint a family might have with a studio—will of course be unique to your school, but the baseline formula probably cycles like this: A potential family learns about your business via word-of-mouth or advertising; they undergo a decision-making process, which leads to enrollment; and, hopefully, they become returning students and brand ambassadors, providing word-of-mouth advertising to other potential studio families.