by Rachel Rizzuto | Sep 24, 2018 | Studio Owners
At Brookfield Center for the Arts, owner Mandy Winiecki gives parents what she calls a “five-diamond experience.” Her Wisconsin–based studio caters to an affluent community, and she takes advantage: “Instead of trying to be the cheapest,” she...
by Rachel Rizzuto | Sep 19, 2018 | Studio Owners
Parents: Can’t live with them, can’t run a studio without them. They aren’t shy about voicing their opinions, asking for special treatment or complaining about tuition rates. But they are, first and foremost, your customers, and that means...
by Kathy Blake and Suzanne Blake Gerety | Oct 1, 2013 | Uncategorized
Q: What is the best answer when a parent asks what the registration fee covers? (I know that during advance registration, I can say it holds your spot.) “Administrative costs” sounds vague and doesn’t seem to satisfy them. Suggestions? A: Many educational programs...